Learn why one-and-done outreach often fails health plans and how continuous member engagement improves outcomes, reduces costs, and increases ROI.
Author Archive: Lauren Barca, VP of Quality
An “Empathy First” Approach to Chronic Illness Among Vulnerable Populations
Discover how 86Borders’ empathy-first approach helps vulnerable populations overcome barriers to care and improve life-changing health outcomes.
Why DSF-E Requires More Than Screening
DSF-E success requires more than depression screening. Learn why coordinated follow-up improves HEDIS performance, member access, and outcomes.
What If Members Aren’t Hard to Reach?
AHIP26 recap: Healthcare leaders shifted from big ideas to real-world execution, focusing on affordability, AI, member engagement, data, and outcomes.
The Role of Technology in Addressing Health Equity, Accessibility, and Digital Literacy Among Diverse Patient Populations
Lauren Barca, VP of Quality at 86Borders shares her thoughts on what role technology plays in addressing health equity, accessibility, and digital literacy among diverse patient populations
Why member engagement determines whether coverage turns into care
Lauren Barca shares her viewpoints in a new article for Chief Healthcare Executive titled “Why member engagement determines whether coverage turns into care.”
86Borders has been named to Modern Healthcare’s list of Best Places to Work in Healthcare for 2026
86Borders has been named to Modern Healthcare’s list of Best Places to Work in Healthcare for 2026. The recognition program honors employers that empower workers to provide patients, members and customers with the best possible care, products and services.
Enabling More Effective Collaboration and Data Exchange Between Payers and Providers
Lauren Barca, VP of Quality at 86Borders, shares her thoughts on how health IT systems are reshaping payer–provider collaboration. Read the full article on Healthcare IT Today.
No One-Size-Fits-All in Member Engagement
Health plans need tailored member engagement, not one-size outreach—address barriers, build trust, and drive real care beyond first touchpoints.
Trending NOW: HIMSS26 with Lauren Barca
On this episode host Shahid Shah recorded live in the HIMSS26 studio. Hear his conversations with Lauren Barca, MHA, RN, BSN, VP of Quality of 86Borders.









